Self Paced Sales Courses
“The Complete loan officer” training videos below are designed to guide and improve your overall skills in the mortgage industry.
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The Complete Loan Officer:
Ten Courses In One
This Course is 6-8 hours long and covers these topics:
- Introduction to becoming a Loan Officer.
- Mortgage Product Review.
- The Mortgage Process Review.
- Completing the URLA/1003.
- Qualifying a borrower.
- Prospecting for success.
- Time Management.
- Selling with Confidence.
- Database Management.
- Mortgage Terminology Guide.
After completing this mortgage sales training course, you will be able to master the art of mortgage sales. Throughout the course, you will have gained valuable insights and skills that will undoubtedly set you apart in the industry.
The course covers a wide range of topics, from the fundamentals of becoming a loan officer to the intricacies of mortgage product review, the mortgage process, and the URLA.
You will also learn about qualifying borrowers, prospecting for success, time management, selling with confidence, and database management.
These topics will have equipped you with the knowledge and tools necessary to excel in the competitive world of mortgage sales.
The training will provide you with the expertise to reframe your conversations with leads, make them immediately see the value you provide as a loan officer, and turn leads into clients.
It has also emphasized the importance of persistence in improving people skills and has focused on small changes that can have a massive impact on your conversions and growth.
As you move forward in your career, remember that the skills and knowledge you will have acquired during this training will serve as the foundation for your success.
Your dedication to continuous improvement and mastery of mortgage sales will undoubtedly set you apart as a top producer in the industry.
All courses come with exams and a course completion certificate.
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Introduction to becoming
a loan officer
Becoming a successful loan officer can be quite lucrative, but it also requires a great deal of effort, learning and patience. This course offers valuable information on becoming a loan officer.
In this course we’ll cover:
Demystify the Role: Explore the essence of a Loan Officer’s responsibilities and contributions to the financial landscape.
Requirements Unveiled: Understand the prerequisites and qualifications needed to embark on a successful journey as a Loan Officer.
Pros and Cons Exploration: Delve into the intriguing aspects of being a Loan Officer, weighing the advantages and challenges.
Essential Items Breakdown: Identify and comprehend the necessary components required to kickstart your career as a Loan Officer.
Skills needed for Success: Equip yourself with the crucial skills essential for thriving in the competitive world of loan origination.
Navigating Guidelines: Unravel the complexities of Fannie Mae, Freddie Mac, and investor-specific guidelines that shape the lending landscape.
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Selling with Confidence
Master the art of Sales
Learn different personality types and the psychology of selling to them. Overcome objections, Review scripts for better structured presentations. Several examples provided.
In this course we’ll cover:
Psychology in Selling: Unlock the secrets to understanding and influencing your prospects by delving into the psychology behind effective selling.
Navigating Personality Types: Learn to adapt your approach by understanding and connecting with different personality types.
Overcoming Objections: Tackle objections head-on with proven strategies to overcome resistance and turn challenges into opportunities.
Everyday Objections and Responses: Explore specific everyday objections and craft compelling responses to address them effectively.
Mastering Scripts: Elevate your sales game by learning the art of using scripts as powerful tools in persuasive conversations. Gain practical insights with real-world everyday script samples that serve as your guide to impactful communication.
Art of Asking Questions: Develop the skill of asking questions properly, uncovering needs and motivations that lead to successful sales interactions.
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Prospecting for Success:
Building Referral Sources
This course details the various ways loan officers and mortgage brokers can prospect for new business. There are many examples of new and exciting ways to find business.
In this course we’ll cover:
Unlocking the Power of Prospecting: Explore the essence of prospecting and its pivotal role in achieving sales success.
Diverse Paths to Success: Delve into various ways to prospect, discovering a spectrum of methods tailored to different referral sources and customer profiles.
Essential Elements Unveiled: Break down the key elements of effective prospecting, ensuring a comprehensive understanding and practical application.
Insider Tips for Prospecting Excellence: Enhance your prospecting game with additional tips and tricks from seasoned sales professionals.
Strategic Preparation: Master the art of preparation for prospecting, laying the groundwork for successful client engagements.
Empowering Lead Generation Tools: Explore cutting-edge tools that empower your lead generation efforts, leveraging technology for enhanced prospecting outcomes.
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Mortgage product review
for Loan Officers
Understanding all products available to your borrowers gives them a full range of choices. It also helps you close more loans as the borrowers see you as the subject matter expert.
In this course we’ll cover:
Exploring Mortgage Diversity: Explore the rich landscape of mortgage products and gain expertise in navigating the various options available to clients.
Stability in Fixed Rates: Understand the reliability and benefits of fixed-rate mortgages, providing clients with security and predictability.
Navigating Market Dynamics with ARMs: Delve into the realm of adjustable-rate mortgages (ARMs) and discover their flexibility in adapting to market changes.
Decoding ARM Indexes: Gain insight into different ARM indexes, empowering you to guide clients through informed decisions based on market trends.
Versatility in ARM Product Types: Explore the diverse array of adjustable-rate mortgage product types, tailoring solutions to meet clients’ unique needs.
Unlocking ARM Terms: Master the intricacies of adjustable-rate mortgage terms, equipping yourself with the knowledge to guide clients effectively.
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Process Knowledge for
the Mortgage industry
Learning the mortgage process from A to Z takes time and dedication. While it may seem a bit daunting and unnecessary, the information will make you a subject matter expert.
In this course we’ll cover:
Unlocking the Mortgage Journey: Gain a comprehensive understanding of the mortgage process from start to finish, positioning yourself as a guide through the complexities of real estate transactions.
Qualification Mastery: Dive into the intricacies of mortgage qualification, mastering the criteria and considerations that determine borrowers’ eligibility.
Navigating Real Estate Dynamics: Explore the real estate process, understanding the intricacies of property transactions and how they intertwine with mortgage processes.
Mortgage Processing: Learn the essentials and responsibilities of mortgage processing, ensuring a smooth and efficient transition from application to approval.
Automated Underwriting Systems (AUS): Understand the role of Automated Underwriting Systems in streamlining the approval process and enhancing efficiency.
Manual Underwriting Expertise: Master the nuances of manual underwriting, equipping yourself to navigate situations that require a more personalized approach.
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Effective Techniques for
Working with Borrowers
This course covers a range of important topics that are crucial for loan officers to have success in the industry. It was designed for loan officers to enhance their skills and effectiveness.
In this course we’ll cover:
Mastering First Impressions: Learn the art of creating impactful first impressions that set the stage for successful borrower relationships. Develop techniques to establish trust and rapport from the initial interaction.
Winning The Loan: Explore strategies for effectively winning the loan, understanding borrower needs, and tailoring solutions. Enhance your ability to position yourself as a valuable partner throughout the borrowing process.
Crafting Application Excellence: Dive into the process of writing a compelling loan application, ensuring accuracy and completeness. Develop skills to guide borrowers through the application process seamlessly.
Efficient Processing Strategies: Understand the intricacies of loan processing and learn techniques to streamline the process for both efficiency and borrower satisfaction. Navigate potential challenges during the processing phase with finesse.
Building Lifetime Relationships: Explore strategies for building enduring relationships with borrowers beyond the loan transaction. Learn how to provide ongoing support and value to create customers for life.
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Time Management
for Loan Officers
Time management is a vital skill in the mortgage industry that can lead to improved productivity, reduced stress, and better overall performance. This leads to long term success.
In this course we’ll cover:
Setting Goals and Objectives: Explore the importance of setting clear goals and objectives to guide your actions and enhance productivity.
SMART Goals Blueprint: Master the art of setting SMART goals – Specific, Measurable, Achievable, Relevant, and Time-bound. Learn to create goals that are both motivating and attainable.
Efficient Day Chunks: Break down your day into manageable chunks, optimizing productivity by focusing on specific tasks during designated time frames.
Task Prioritization Strategies: Develop skills in prioritizing tasks based on urgency and importance, ensuring that your efforts align with your goals. Implement techniques to optimize your workflow through strategic task management.
Distraction Management: Manage distractions, cultivating focus, and creating an environment conducive to productivity.
Navigating Time Management Obstacles: Identify and overcome common obstacles that hinder effective time management. Develop resilience in the face of challenges to maintain a proactive approach.
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Preparing an Application: Introduction to the URLA/1003
This Course goes into great detail on how to properly write the URLA/1003. Taking an application properly will streamline the process and give your borrowers a better experience.
In this course we’ll cover:
Navigating the Mortgage Application Landscape: Embark on a comprehensive exploration of the mortgage application process, demystifying the intricacies of the URLA/1003.
Borrower Preparation Excellence: Learn the art of preparing borrowers for a seamless application process, ensuring a collaborative and efficient experience. Explore strategies for gathering necessary documentation and information.
URLA Sections Deep Dive: Break down the URLA (Uniform Residential Loan Application) into its key sections, gaining a detailed understanding of each element.
Assets and Liabilities Unveiled: Explore the assets and liabilities section, understanding how to document the borrower’s financial landscape comprehensively.
Financial Information Precision: Master the financial information section, guiding borrowers to provide accurate and thorough details about their income and expenses.
Loan and Property Insights: Dive into the loan and property information section, ensuring clarity on the details that define the mortgage being sought.
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Database management for
Loan Officers
Creating a database of your contacts, referral sources, former clients and business contacts is an essential part of becoming a successful loan officer. This course details the steps involved.
In this course we’ll cover:
Unlocking the Power of Database Management: Dive into the world of database management, discovering the transformative impact it can have on your sales strategies and business efficiency.
Understanding Database Wants and Needs: Explore the specific desires and requirements of effective database management, aligning your system with the goals of your business.
Crafting the Perfect Database: Learn the art of creating a robust and tailored database, ensuring it captures and organizes data in a way that maximizes its value.
Sustaining Database Health: Explore strategies for maintaining the health and integrity of your database, ensuring accuracy and reliability over time.
Multiplying Success: Creating Multiple Databases: Understand the benefits of creating multiple databases, tailoring each to different aspects of your business for enhanced organization and efficiency.
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Qualifying a Borrower:
Income Documents
This Course takes a deep dive into the documents used to qualify a borrower’s income. Explore the different IRS tax forms and follow along with the different income calculation methods.
In this course we’ll cover:
Mastering Borrower Qualification: Dive into the critical skill of qualifying borrowers, understanding the intricacies of income documentation for informed decision-making.
Decoding Income Documents: Explore various income documents, gaining a comprehensive understanding of each and how they contribute to the borrower’s financial profile. Uncover the nuances of W2s, paycheck stubs, and other essential documents.
Unlocking Additional Income Types: Expand your knowledge by exploring additional income types beyond the standard, including bonuses, commissions, and other supplemental sources.
Analyzing Tax Returns: Schedule C Income: Gain insights into Schedule C income on tax returns, understanding the unique considerations for self-employed borrowers.
Crucial Income Calculations: Master income calculations, ensuring accurate and thorough assessment of a borrower’s financial capacity.
Debt-to-Income Dynamics: Understand the significance of debt-to-income ratios in the qualification process.
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